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Author Topic: odd emails  (Read 8034 times)

Offline Helena

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Re: odd emails
« Reply #5 on: December 15, 2017, 08:31:30 AM »
Quote from: Tan on December 14, 2017, 17:14:21 PM
Dear Helen
Thank you for your post.

Many many apologies for the emails this morning.
We had a few customers using Hotmail email addresses who were not getting order update emails and we made a booboo which sent the test emails to everybody.
I’m really sorry for that, we will make sure it doesn’t happen again.

Sending my best
Tanya
Purrs

Thanks for your explanation, Tanya. One of the emails was from an account that had been hacked on Monday so I was worried that somehow they'd got the Purrs email,
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Helen A (mainly on behalf of Bubz)

Offline Sue P (Paddysmum)

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Re: odd emails
« Reply #4 on: December 14, 2017, 17:27:13 PM »
Me too.  Glad they were legit as I responded without thinking to the first one.  :shy:
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Offline CarolM (Wendolene)

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Re: odd emails
« Reply #3 on: December 14, 2017, 17:14:21 PM »
I don't know the answer to your wuestion but I've had 2 today from Purrs (not the shop).  The subject line is Test and the content has says testing from Chaptan website
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Offline Tan

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Re: odd emails
« Reply #2 on: December 14, 2017, 17:14:21 PM »
Dear Helen
Thank you for your post.

Many many apologies for the emails this morning.
We had a few customers using Hotmail email addresses who were not getting order update emails and we made a booboo which sent the test emails to everybody.
I’m really sorry for that, we will make sure it doesn’t happen again.

Sending my best
Tanya
Purrs
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Offline Helena

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odd emails
« Reply #1 on: December 14, 2017, 17:01:45 PM »
I've had 3  odd emails saying they're from Purrs but they don't have any content - see attachment.

Should I worry?
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Helen A (mainly on behalf of Bubz)
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