Topic: 9kg Bag Purr & Simple Cat Litter - kindly donated by Bern Pet Foods (Read 10994 times)

Sam (Fussy_Furball) · « **Reply #70 on:** January 19, 2011, 15:34:28 PM »

Excellent ... glad it's arrived.

Gill (sneakiefeline) · « **Reply #69 on:** January 19, 2011, 14:08:42 PM »

Great

locked

Liz · « **Reply #68 on:** January 19, 2011, 13:24:05 PM »

Deliveredfinally today driver has visited all the sets of houses in our hamlet and finally phoned me and says do you live next door to the white nasty alsation yup I reply and he duly delivers it and it is now in the cupboard as I have just cleaned 28 grit boxes with vircon and they all have nice clean litter so not a spare one to see if they will use it

Gill (sneakiefeline) · « **Reply #67 on:** January 18, 2011, 19:34:53 PM »

Sighhhhhhhhhhhhhh

Liz · « **Reply #66 on:** January 18, 2011, 19:25:09 PM »

Well no phone calls or cat litter yet

Sam (Fussy_Furball) · « **Reply #65 on:** January 17, 2011, 15:33:10 PM »

I love it when these companies keep telling me that the address given is incorrect!

Mind you these are probably the same type of people that always read back the spelling of my surname and add an "r" into it. As I obviously don't know how to spell it!

Liz · « **Reply #64 on:** January 17, 2011, 12:44:29 PM »

Karen phoned me today and advised she didn't have my full address - she wanted a street name advised her we don't have one and the road we are on is unclassified and she advised they would try the delivery today advised her to get company to phone me for real directions not the Tomtom ones as they take you 4 miles in the wrong direction - rural living means our tiny hamlet is spread over 8 miles

Sam (Fussy_Furball) · « **Reply #63 on:** January 17, 2011, 11:52:43 AM »

message received from Karen today:

Hi Sam

The original deliveries are lost! Sent out when it snowed / Christmas time and caused lots of problems, we are still having deliveries turning up.

I have been off sick and my colleague has been using your old email address trying to contact you as the lady below address was incomplete and the courier company couldn’t deliver.

I will send some vouchers to the auction winners as an apology for the problems. I am so sorry it all has gone badly wrong.

Kind regards

Karen Rodger

Mark · « **Reply #62 on:** January 14, 2011, 18:01:17 PM »

The clue was in the name - as we all know, only squirrels and cats purr

http://www.youtube.com/watch?v=OVGmvNoCVEI

The reporter obviously doesn't have cats, calling it a 'mewling sound'

Daisymac · « **Reply #61 on:** January 14, 2011, 16:13:12 PM »

Quote from: Liz on January 14, 2011, 14:36:35 PM

Can't wait to see what the cat litter is going to be at least if its dog food hopefully Sky and Sunny will eat it

I reackon the cat litter will be a pack of toilet rolls LOL

Liz · « **Reply #60 on:** January 14, 2011, 14:36:35 PM »

Can't wait to see what the cat litter is going to be at least if its dog food hopefully Sky and Sunny will eat it

Feline Costumier · « **Reply #59 on:** January 14, 2011, 12:59:55 PM »

The courier used was Citylink, maybe Liz could get in touch with them herself in Karen's absence? it just gets more farcical by the minute doesn't it!?

I have the despatch address on the despatch note (which lists the item as dog food as well FYI) if that's needed.

Sam (Fussy_Furball) · « **Reply #58 on:** January 14, 2011, 12:48:42 PM »

Had an out of office reply from Bern. Karen will be back in on Monday 17th.

Sam (Fussy_Furball) · « **Reply #57 on:** January 14, 2011, 12:28:31 PM »

just sent this to Bern.

Hi Karen,

Me again LOL. Just to update you on the auction items. Both the winners of the CAT food have received parcels ... however both of them have received DOG food which is of no use to them whatsoever as neither owns or knows a dog.

The cat litter has still not been delivered and the auction winner has asked me to pass on her Mobile number in order that the courier can give her a call if they are experiencing difficulty in finding her house: 0781xxxxxxx

We really appreciate Bern Pet Foods supporting our charity auction, however the palaver involved in actually getting the items and then the auction winners receiving the incorrect items has soured their experience and potentially damaged the good name of Purrs in our Hearts and Berns Pet Food.

Yours sincerely

Sam Stiling

Marketing Manager

Purrs in our Hearts

Liz · « **Reply #56 on:** January 13, 2011, 19:46:03 PM »

At least I have dogs

Sam (Fussy_Furball) · « **Reply #55 on:** January 13, 2011, 18:28:35 PM »

lets hope it turns up soon ... and that you do actually get cat litter!

Liz · « **Reply #54 on:** January 13, 2011, 16:40:16 PM »

Nothing yet Sam - driver may have looked at the track and decided no way its a skid pan - even 4 x 4 are sliding = I live in hope it will arrive but their carrier may think we live in the Islands of Scotland not the Highlands

Sam (Fussy_Furball) · « **Reply #53 on:** January 13, 2011, 15:02:39 PM »

Any sign yet Liz?

Sam (Fussy_Furball) · « **Reply #52 on:** January 10, 2011, 16:24:27 PM »

Cheers Liz ... I will speak to Karen again.

Liz · « **Reply #51 on:** January 10, 2011, 16:03:27 PM »

Sam still nothing here and we have had heating oil and the postman and track is driveable so no issues here

Liz · « **Reply #50 on:** January 04, 2011, 16:08:12 PM »

Will keep you polsted as we now have an icerink for a track just love thawing snow

Sam (Fussy_Furball) · « **Reply #49 on:** January 04, 2011, 12:54:50 PM »

Item will be resent today ... should be delivered on Thursday.

Liz · « **Reply #48 on:** January 01, 2011, 16:37:48 PM »

No sign of this with us yet and we have had deliveries and post almost every day despite our weather maybe they should resend

Liz · « **Reply #47 on:** December 29, 2010, 15:03:38 PM »

We will be waiting for this

Sam (Fussy_Furball) · « **Reply #46 on:** December 29, 2010, 13:29:29 PM »

Received an email from Bern Pet Foods. If nothing has been received by Thursday they will resend the items.

Sam (Fussy_Furball) · « **Reply #45 on:** December 28, 2010, 20:42:30 PM »

Have sent Bern another email asking them to chase this up with the courier and to provide tracking numbers.

Liz · « **Reply #44 on:** December 27, 2010, 19:32:08 PM »

Not yet Gill but the weather has been terrible in the central belt with more snow and black ice and we still have our snow so will advise when it arrives

Gill (sneakiefeline) · « **Reply #43 on:** December 27, 2010, 14:19:48 PM »

Has this arrived please

Sam (Fussy_Furball) · « **Reply #42 on:** December 15, 2010, 16:34:49 PM »

Sent direct from Bern this week.

Gill (sneakiefeline) · « **Reply #41 on:** December 15, 2010, 15:18:30 PM »

have these been sent please

Gill (sneakiefeline) · « **Reply #40 on:** December 08, 2010, 22:02:58 PM »

Money received can be sent to winning bidder

Liz · « **Reply #39 on:** December 07, 2010, 11:04:12 AM »

Paid via Paypal

Daisymac · « **Reply #38 on:** December 06, 2010, 20:26:07 PM »

Liz . You’re the winner with a final bid of £7.41 including P & P.

Please see the thread “How to pay your auction money” click this link http://www.purrsinourhearts.co.uk/index.php/topic,35728.0.html

Please contact Sam via email on their profile or by Private Message with the name of the item/s you have won and your postal name and address you would like the item sent to.

The money must be paid and any cheques cleared before the item is sent from the auctioneer.

Please post on this thread once you have sent a payment and again when you have received the item. Thanks.

For the auctioneer

Thanks for auctioning the item and for covering the postage cost so more funds go to Lost Cats Brighton.

It's the auctioneer’s responsibility to guarantee the auctioned item is posted to the winning bidder.

The winning bidder must pay the winning bid before you send off the auction item.
Please wait until Tan or Gill have posted in this thread confirmation that the winner has paid, before dispatching the item. Please obtain a proof of posting on dispatch.

Please will you post confirmation on this thread when you have posted the item to the winner. Thanks

blackcat · « **Reply #37 on:** December 05, 2010, 23:57:22 PM »

Liz £7.41

blackcat · « **Reply #36 on:** December 05, 2010, 00:20:04 AM »

brrrrrrrrrrrrumpy

blackcat · « **Reply #35 on:** December 04, 2010, 00:13:20 AM »

brrrrrrrrrrrrump

blackcat · « **Reply #34 on:** December 02, 2010, 23:57:23 PM »

Liz £7.41

Liz · « **Reply #33 on:** December 02, 2010, 18:58:44 PM »

£7.41

Tiggy's Mum · « **Reply #32 on:** December 02, 2010, 17:39:56 PM »

£7.40

blackcat · « **Reply #31 on:** December 02, 2010, 00:31:22 AM »

Brrrrrrrrrrrrump

Author Topic: 9kg Bag Purr & Simple Cat Litter - kindly donated by Bern Pet Foods (Read 10994 times)