I am glad you finally got your money Marie - Sainsbury's are sometimes a bit slow at paying, but at least you get it eventually!! I passed comment at my vets this week as I got more back on my last claim than I remember paying them - they had included the STronghold I bought on the claim accidentally, and I didn't get anything on the letter saying that it was excluded, so it looks like it was included!! I can only assume that as the claim was for eating issues, they must have thought it was prescribed in case it helped her feel better!!