That isn't good, I am glad that my vets dont use VetNow for their OOH, but my OOH vet is £70.50 for a consult, and if you see your normal vet and they have to refer you (Say like it is a Sat morning and they need hospitalising), you have to pay £35 (this is on top of what you have already paid your vet!!). They were really good to us with Blossom though, and he came up with an alternative to save us money cos we are a rescue (£120 rather than the £500 we had been told on the phone) - you have to pay before you leave though, as they cover for 10 vets, so it isn't someone that knows you.