I know what you mean, Mark but for once this was absolutely genuine. They persevered for 6 months and tried everything they could but nothing worked. In fact the daughter's allergy cleared up pretty much, it was the adults who were suffering more. Fizz and Sparkle have very fine, silky hair which seems to cause problems with some people not normally affected. The family is gutted at having to hand them back. Tears all round, even my fosterer joined in!
Kirst, we cover West Kent and East Sussex as Mark said.