Purrs In Our Hearts - Cat Forum UK

Cat General => General Cat Chat => Topic started by: Michelle (furbabystar) on July 11, 2007, 22:38:25 PM

Title: Angry with chipping company
Post by: Michelle (furbabystar) on July 11, 2007, 22:38:25 PM

I had the last of mine Mirco -chipped 4wks ago and still havent had the paper work back !!!

I have rang the company and they said they are behind because of Microchipping month so i asked if they could record the details over the phone - to which they said NO

I said , well what happens if one of them is killed, you wouldnt have my details !! They said well theres nothing we can do until the paperwork has been updated to the computers !

I am really  :censored: off about this.

All my others are with "Petplan" who recorded the info over the phone and then sent me the certificates once the paperwork had been received and done -
This lot were done with "Back home"

Title: Re: Angry with chipping company
Post by: Millys Mum on July 12, 2007, 20:01:06 PM

That sucks, i never had probs with virbac. I didnt know petplan ran a chipping database?

Title: Re: Angry with chipping company
Post by: Michelle (furbabystar) on July 13, 2007, 13:26:42 PM

Sorry i meant PetLog !!

Well after another morning of phonecalls explaining that if one of the cats were found their chip was not registered to anyone so what good was that,  i have finally sorted it out !!

Had to go through Virbac (the manufacture ) in the end who got "BackHome" to agree to take my details over the phone -
So at long last there are registered !!!!!!!!!!!!!!

It has been so much hassle though

Title: Re: Angry with chipping company
Post by: Susanne (urbantigers) on July 13, 2007, 13:49:02 PM

Hmm - I didn't do anything when Mosi was chipped.  The vets sorted it all out.