Purrs In Our Hearts - Cat Forum UK
Cat General => General Cat Chat => Topic started by: CC & The Pussycat Guys & Dolls on November 29, 2010, 09:06:51 AM
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If so whats it been like with the snow, if you've had snow? Mine is all broken all the posts have split in half and my whole fence has been ripped down >:( I thought those alluminium posts were supposed to be unbreakable?!!!
Will post a pic cos Im really not impressed!!! >:(
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the only thing holding it up is the washing line posts!!!! >:(
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Have you phoned Roz
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I want to emil the photos but can only find an AOL account and I dont have outlook!!
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Download one of the other accounts to email................what email account are you using?
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Hotmail, tried downloading outlook but it wont let me! :tired:
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I would def speak to Roz hun. She is brill and will def want to know.
I have seen pics of Gail's secure fence in the snow last year and her secure system was fine
Have ya rang her?
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Whats snapped then the posts sticking out to hold the netting up. Has all of them gone then?
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You cant download out look but should be able to send pictures via hotmail.
Its either mozilla or Firefox which are an email system, free download but you probably have to set it up to work. I dont know if Google chrome has an email ststem but gmail is the google email addy.
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Just copy the email address to hotmail :hug: :hug:
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Yes Tan, all but 3!! and dont have replacements as the A-holes next door broke some before :(
thanks Den
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Does anyone have Roz's email addy?
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Is it a "Contact Us" link on a website that you're having trouble with Cheryl? If so, post the link and I'll get the email address as I have a desktop email client ;)
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Found this on an old Purrs thread Securacat@aol.com
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I cant even find the right webpage!! and yes think thats the one Den, although I do remember Roz saying she changed it? not sure but thanks
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That's what it kind of indicates here http://www.purrsinourhearts.co.uk/index.php?topic=32728.0 sounds like you should call and get the updated email addy.
Do they not have a website or anything? I've had a google and couldn't find one :scared:
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I couldn't find anything on google either, just links to threads on other pet forums. I would just call Roz, explain what's happened and ask for an email address to send the pics to. That way you know it's being dealt with instead of waiting for a reply to your email.
If no-one else has reported problems then it could be that you unfortunately got a faulty batch of aluminium.
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Roz doesnt have webpage
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I've had the Securacat system for over 18 months now and haven't had any problems.
(I've just found the leaflet with Roz's telephone number on if you need it.)
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Tan.....
just totally snapped!! will have to email Roz tomorrow as Im having a nightmear today :'(
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Hi Cheryl,
I've just grabbed a moment to look on Purrs and have spent the last half hour trying to navigate my way round.....doh! Everything's changed!
Right...re the brackets snapping...Yes, I think if you remember (I know it was a long while ago) I always warn people to be sure to brush that pesky white stuff off the netting as soon as ya see it. It is on the letter I send out with the kit. Having said that however, you cannot always be there when the snow falls so it can be difficult to catch it before the damage has been done but the no 1 priority, if possible, is to bash it off immediately.
The brackets are manufactured from aluminium which means they will not rot or corrode like steel would but they are not as strong as steel. In many ways this is better for the following reason. (btw aluminium is more expensive than steel). When it snows usually the snow will slip through the netting and not settle on it. But some snow will settle and this will just build up and up until it reaches the equivalent in weight of having a tonne or two of water lying on the netting which it simply cannot take...and ultimately, if not removed, it will cause a bracket(s) to fracture on the bend. The reason why we believe this can be preferable in such instances is because if the bracket remained intact (as it might with steel), the weight of the snow lying on the overhang could result in bringing the whole fence down i.e. collapsing under the extraordinary weight, rather than just a few brackets. We took all these factors into consideration while developing the system.
I can however, send you some more brackets hun and will tell you how best to get your system up and running again asap.
I hope this helps and I am so sorry to hear that you have had this happen. We don't usually have many brackets snap but these are exceptional conditions and the system has to be fine for several reasons. I think you will find that Purrfect Fence have a disclaimer against snow damage because it is just one of those problems that it is impossible to get around.
I'll wait to hear from ya hun.
Best wishes,
Roz