Purrs In Our Hearts - Cat Forum UK

Cat General => General Cat Chat => Topic started by: swampmaxmum on March 26, 2010, 11:38:57 AM

Title: Animal Friends: pet insurance recommendation
Post by: swampmaxmum on March 26, 2010, 11:38:57 AM
My ex vet has come at me with a claim that I owe him £1000 dating back to january 09. It's been so stressful dealing with this, on top of losing both my boys last year. I always asked what I owed and paid what I was told, but they claim they've 'missed' all of this over the year. So as you can imagine, first step is to work out what was due and what was paid, both by me and by the insurers.

I went to the insurance company  - Animal Friends - to ask them for help with detailed info on all the amounts claimed and settled. I wasn't expecting much help as I'm no longer a client, plus I paid £12 pm per cat and they forked out thousands to the vet last year. But they just could not have been nicer and more helpful and are sending me print outs etc. I just thought I'd go on here and recommend them. They are no longer underwritten by E&L either btw. Give credit where it's due. I just wish my home insurers were as impressive.  It's helped me such a lot with all the stress generated by the vet.
Title: Re: Animal Friends: pet insurance recommendation
Post by: Tiggy's Mum on March 26, 2010, 18:15:43 PM
Sorry your vets are being such a pain  :hug:
Title: Re: Animal Friends: pet insurance recommendation
Post by: Sam (Fussy_Furball) on March 26, 2010, 21:55:33 PM
 :hug: :hug: Ahhh hun I'm sorry your vets are being insenstative and a pain, but well done to Animals Friends.
Title: Re: Animal Friends: pet insurance recommendation
Post by: Janeyk on March 27, 2010, 06:49:39 AM
Glad that Animal Friends have been so helpful  :)