Purrs In Our Hearts - Cat Forum UK
Cat General => General Cat Chat => Topic started by: CC & The Pussycat Guys & Dolls on December 17, 2008, 09:59:14 AM
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Can anyone recommend an insurance company? Im thinking of getting Macey and Harry insured.
Plus I dont really understand them so please give a simple explanation about terms or whatever lol
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For me, AXA every time. They insure per year per condition, and they have been brilliant paying out for Max when I thought his FIV would mean no payouts for his kidney and thyroid issues.
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what's the excess for axa, sainsburys has gone up to £75
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My AXA excess is £50 and they have just paid out nearly £700 for all of Frantas treatment, so would go with them cos all conditions they have compare well or better than any other company. Also the excess is the same irrespective of the age of the cat.
Just remember to insure as quick as possible cos there is a 14 day running in period at the start of the insurance, and no claims are allowed in this time.
Was thinking this morning that they have paid out all this for Franta who has only been with them a year and a bit, so already they have paid out miles more than they have received from me. Also been lucky with the vet cos they didnt ask for payment before insurance payout......have to ring them this morning to pay them!
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Right so, how much would it be for Macey, for example? She's 3 1/2 in good health except for her weight. I need to get this done incase she does become diabetic, I know I cant afford 2 cats meds for the rest of their lives.
I also want Harry insured as he is a roamer.
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Max's excess is also £50 per year, per condition.
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Dont ask us cc, ask AXA they are the only ones who can tell you.
You can only insure online with them so get a quote cos it does not oblige you to insure with them.
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I'd guess she'd be between £6 - £8 a month - same for Harry probably. As Gill says you can do a quote online with no obligation.
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CC go to www.axa.co.uk and go to the Pet Insurance section, its pretty easy to fill out the questions they ask are pretty straight forward. I'd expect you'd get a quote for either cat to be around the £10 but it could be more/less depending on your circumstances/post code/cats age.
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I put Alice down as 10 and she costs £11 a month so I would assume it will be much less for yours. I am planning to switch the others over to Axa if I remember when the renewal is due. They pay £5,000 a year rather than per condition.
5 years ago, Petplan told me they were putting Kylies up to £13.50 a month and she was only 3 then :Crazy: - that is when I switched to Lloyds but I didn't know about policies then.
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I think I pay about £12 a month for Max, who's 11 years old (but this will shoot up next November I'm sure.....!)
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AXA seem to be the host and have others, like M&S, Petplan etc
Could someone post a link so I can get the right one?
Which do you use Helen?
I just dont a quote and it was 7 pound something for one cat
So is AXA the best?
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Its now £7000 Mark ;D
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I got a quote for Lexy and it would be £15.55 a month. That's because even though she's nearly 6, she has a pre-existing condition (cystitis) which she's been treated for so any future treatment would be excluded. I pay about that with Direct Line but her condition is covered. Only prob is that they don't cover per condition per year, but per lifetime of the cat (wish I'd thought of that when I took it out).
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£7 sounds fairly reasonable to me, CC. Lexy's insurance when I first got her at 3 years old with no pre-existing conditions was just over that. Its gone up because I've claimed so much. It sounds like a good deal if you read their policy.
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Memphis who is 1 is with AXA think it was around £94 for the year (I prefer to pay per year than per month). He's been insured with them since March and my vets have just put in a claim for him for around £800. So very good value and cover all the things you would want.
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I'm Axa too CC - I pay £7ish each for the boys. Axa underwrite lots of insurance policies but also do their own - the link Ruth has posted is the right one. I think Axa are a fairly safe bet as they are not likely to change underwriters since they underwrite themselves (which is what M&S did). They have a good payout level 7k each and every year and it's true lifetime cover ie they won't stop paying out when you've claimed a certain amount for a condition. Petplan are a good bet too but their cover tends to be more expensive and the policies they offer online are not as good as Axa's - think Petplan's limit is 4k online.
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The policy is also based on postcode so places like London are more expensive.
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The policy is also based on postcode so places like London are more expensive.
:tired: yep.. my sister's insurance cost reduced (she changed insurers) when she moved out of London.
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ith AXA Indy and Misha would be £11.42 each
I suspect because my area is bad
I wish they had n option for Indoor Only cats :(
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AXA seem to be the host and have others, like M&S, Petplan etc
Could someone post a link so I can get the right one?
Which do you use Helen?
I just dont a quote and it was 7 pound something for one cat
So is AXA the best?
Someone already posted a link further down or just google Axa.
I did a lot of research before insuring my boys and Axa were best by far - boys are now 12 and both have re existing condition and are pedigrees and cost just over £11 a month each
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Mine are with Direct Line at the moment but I am going to be changing Milo when it expires. I'm stuck there with Jess now though.
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Will try AXA, They seem to be good from what ya's have said.
BTW do they cover upto £7000 a year and if a cat did get a condition during this time would I have to stay with them for the rest of her life because of the condition?
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You dont have to stay with them cos of the condition but if you move, the new insurer would not pay for an already known condition.....but this applies who ever you insure with. So you need to try and start with the one that is best at paying and has the best terms and conditions.
Dont keep putting it off incase they get ill and then no insurer will cover that condition.
I now have to keep Franta with Axa cos of his newly discovered kidney problem but all my other cats could move insurers again......this is the 3rd one they have had............. I am not likely to change again after being caught by M&S.
However the payment that AXA has paid for Franta this week and also the one paid for Memphis, show why insurance is going up all the time, cos at the end of the day AXA or anyone else are not in business to lose money. More people are getting insured than ever before,,, so the amount of claims is going up.
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Ive just got my renewal for Amber from axa...£109.35 a year. Ive never claimed and shes 10 now. Im going to have to phone though as it says up to £7000 per period of insurance but I cant see anything that says its lifetime cover
love
Tab
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I did a quote and it was £122 per cat! I think my postcode comes up as being near a main road, but mine are indoor only anyway
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I would suggest petplan or AXA (i use petplans 6k policy) a few have posted AXA putting up premiums so dont let the price be your main factor, i did that with M&S and they screwed us all >:( even sainsburys have changed excesses :tired:
If your cat gets an ongoing condition you cant move but suffering once from say cystitis dosent mean petplan wont cover it, they have a time limit that the cat needs to be fine. Lola has a years block on cystitis or bladder claims but with letter from my vet will be offered cover next time round.
Petplan also support charities so its nice for an insurance company to put some money back to the cats ;D
Tabs, your 7k per year is a ok, if it said per condition then you would worry ;D
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Oo MM didn't know that about the condition. I wonder if Lexy having had surgery to remove stones might affect that though? When it comes time to renew in April I'll be asking around. If I can get a better insurance package then I will, Lexy has been cystitis free (fingers crossed) for over a year now.
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I phoned Axa and checked that it covered ongoing conditions and they said yes. Its £7000 a year for all conditions buts starts again and covers all conditions again. So if Amber developed something that needs ongoing treatment they would pay £7000 each year Im with them which sounds ok so I renewed
love
Tab
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If you're already with them then yes they will cover ongoing conditions. Its when you want to change insurers that the new insurers won't cover any existing conditions.
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Not sure how major they go with it Ruth but wont hurt to to find out, they have covered Taz as he doesnt go to vets for his idiopathic issues.
You can pick up leaflets from a local rescue (if they are with petplan) and support them by quoting their number ;D
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I prefer PetPlan, it is more expensive than the average insurance company but I am thrilled with how much they have paid out for Bambi, as I would rather have paid the extra for full coverage than risk it with a cheaper coverage, I pay for PetPlan SuperCat plan which is the best one, it costs me £18.19 a month, but I think it is well worth it as so far in the last year (only had Bambi since March 08) they have paid out around £3000 on her medical bills including seeing a specialist in Cambridge. So I am very happy, would deffinatley recommend to anyone.
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axa would do the same
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I checked with AXA and its £6 something for Macey and a few pennies more for Harry, so think this is the one I will be going for. I will phone them first to get more details, Im very unsure of insurance I dont know where to start with it lol
What did M&S do?
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The only annoying thing with Axa is I did it all online and then a letter cam. I didn't really read it but apparently, you have to fill in a direct debit and sign it. I don't know why they ask you for bank details online and then ask you to do it again on paper :Crazy:
Anyway, after 3 months, thye sent a letter saying they would cancel the insurance unless I sent a direct debit form in.
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I changed to AXA when Sainsbury's put their premiums up - I dont want to pay the first £125 for the girls, as that would rule out a lot of the minor claims (i.e. it cost under £100 for PEbbles to have 2 x-rays). They were very good and paid around £150ish for Mabel even though I had only had her for 5 weeks - she became ill 3 weeks after adopting her and even thought it was quite advanced cancer, they never quibbled it. You do have to watch their Direct Debit forms though, they have just had to take 3 months worth out for Zi as I forgot what they did with Molly and Mabel and didn't contact them. They do get quite a bit of money back though Gill, Molly has been insured for 2.5 years with no claims at all, they got 3 months worth of premiums for Ginger with no claims, although they got claims for Pebbles, Tiger and MAbel.
I would be wary of Petplan purely because they change the excess once they hit 9, and their payout isn't as high as AXA.
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Millys only an extra £10 excess for being the oldest out of my lot ;D
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I've had to decide against insurance for the time being, because of the cruelty around here premiums are fairly high and no-one takes into account they are indoors only... and as I am only on sick pay at mo I just can't afford it, instead I have a Kitty Banck where I am putting £10 a month in for them
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Indoor only would increase chances of some things so probably best it isnt taken into consideration! Indoor cats are often fatter and more sedentary so prone to bladder probs and then obesity often leads to diabetes so they would probably end up costing more :rofl:
You have done the next best thing by a saving acc ;D
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I agree MM - Just look at little Memphis, indoors only and just got over a bladder problem which ended up with a huge bill.
AXA have paid up :Luv: and they've paid all of the bill (minus the excess). So chuffed with that as thought they would exclude his food and laxative paste which they didn't :Luv2:
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AXA have paid up :Luv: and they've paid all of the bill (minus the excess). So chuffed with that as thought they would exclude his food and laxative paste which they didn't :Luv2:
AXA cover prescription food for the first month of the condition, thereafter its not covered so if its a temporary diet its fine, but if its ongoing they don't pay out further.
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I use pet plan although it was cheaper 4 cats at £28 its now gone to 33 per month which has annoyed me somewhat
Our old cat is with tesco and the one that returned is not insured yet, Mind you we got the dogs insured with e -sure, theyve only gone and put it up £50! per year for a scruffy mutt and more for the lab because we live in an area with high car crime!
not very pleased, would go back to direct line pet if they hadnt been so rude last time
Does anyone know, if you dont have your pets vaccinated can you still get insurance with an exclusion? or do they just refuse
Just checked some quotes with AXA they are very competative and if you dont vaccinate they just dont cover anything that could have been prevented by it. Far far better IMO than any of the others Ive used.
Thanks for recommending
ETA under £30 a month for 5 cats with axa, very glad I came on here tonight LOL
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i think axa are good and they paid out in just over a week for franta which is very impressive for £666, i think. his is a possible ongoing claim and involved more than one problem, but only one excess as i thought it should be.
they have paid out for a referral of his xrays to bristol for a second opinion and vet is still waiting to hear from bristol. i have to ring her on tuesday cos she is chasing them.
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I'm with PetPlan and I currently pay just under £19 per month for my 2 2 year old boys. I am so glad I took it out as last year Harvey had FLUTD and it took him 3 months to recover from it so had huge bills. This year we discovered he has a heart murmur and again this has cost a lot of money. It has cost over £1,000 in vet costs for Harvey in the last year (and then there's vaccinations on top of that too).
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The only annoying thing with Axa is I did it all online and then a letter cam. I didn't really read it but apparently, you have to fill in a direct debit and sign it. I don't know why they ask you for bank details online and then ask you to do it again on paper :Crazy:
Anyway, after 3 months, thye sent a letter saying they would cancel the insurance unless I sent a direct debit form in.
Exactly the same happened to me too, but I didnt notice for about 4 months, and I couldn't afford the whole chunk so I had to cancel it and start again. Thankfully nothing happened in that time :shy:
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My vets aren't keen on PetPlan because they have found they put the surgery through a lot of questions before paying out and take a long time to pay up. I got their policy free with 4 of my cats as they came from CP but I switched all 6 of my cats on to Axa.
I pay just over £6 a month for Bronte (as the 1st insured cat). Bronte is 6 and in good health. I pay just over £5 a month for the other 5. Dino is 5 years old and the others are all 3. I used to be insured with Direct Line but when I started comparing insurance and reading the threads here I realised it wasn't giving me very good cover and they were actually more expensive than Axa. I also found they took a long time to pay out for Dino's tail op and put my vets through a lot of questions. When Dino had his skin problem a few months ago Axa couldn't have been nicer and paid out really quickly with no hassle.
The only warning I would give is that if you go with Axa and pay by DD then make sure you check the paperwork when it comes in. It will nearly always include a form to say they haven't been able to take the DD and need you to sign a Direct Debit mandate. Its happened me every time.
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I just signed my new addition up with Axa last night - although I put her age in wrong at first (I thought they wanted the D.OB not the age) and the quote for her age six was £7 a month - however when I fixed it to her actual age it was £9 a month - so for all three (two 12 year olds and the kitten) it is nearly £30 a month - however I am happy with the piece of mind the cover gives.
I got burned with Tesco with Bertie and would happily pay the more to know everything is covered!!!
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I will be changing all my cats to AXA. Most of my guys are with Tesco and never ever had a problem with them but I so like what I read about Axa, Bunty my elderly girl is with Siansburys and she is going onto Axa as Sainsburys prices and excess have risen plus I got a letter from them saying death from illness or accident after 10 years of age isn't covered - erm I took the insuranmce with Sainsburys as she is an elderly cat >:(
Sainsburys is getting cancelled this month and renewed with Axa.
Tesco's will get cancelled when Vesti's claim has gone through.
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No insurance pays for death from illness over a certain age - they pay euthanasia and tests, but they dont pay the purchase price like they do with younger cats. I can't remember what age AXA is, but as my two are 16 and 18, I didn't take much notice.
The rescues vets have had similar problems with PetPlan, I should have posted that yesterday
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Ah I read it as they pay for nothing including tests, etc. Still changing to Aka though.
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The problem I had with Tesco was because it was per condition up to an amount or a calender year they didn't pay out for Bertie's second bout of amenia (even though it was not ongoing anemia but rather likley something else causing it!).
So his second bout which lead to more vet trips, out of hours, tests, then eventually him being pts despite being only 9 was not covered at all - at the time it was just a blur of tears but I never want to have to deal with that again. I still remember now the call from them explaining they had tried as best they could to ensure it was covered but it wasn't....this was until the March (claim was put in in Jan) as they had tried to hard (they said) to settle my claim!
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Hunnie I understand when Bunty went missing I phoned E&L who she was with at the time to find out about advertising for a lost cat etc which is something that had in the insurance and I got a "Nope you aren't covered bla bla bla" and in my blur of tears I never want to deal with them ever again - robbing :censored:
I have just changed Bunty to Axa, ironically Sainsburys is through Axa but I called Axa and went through it all with them and have changed her to Axa now for a different cover.
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AXA are better than Sainsbury's at the moment, I changed Molly after Sainsbury's put the excess up - AXA pay more than Sainsbury's too. It is better to set up insurance online though, as you normally get a better discount.
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AXA are better than Sainsbury's at the moment, I changed Molly after Sainsbury's put the excess up - AXA pay more than Sainsbury's too. It is better to set up insurance online though, as you normally get a better discount.
Changed Bunty online last night she is now with Axa :) others to follow soon
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Dont forget to put policy no's in so you get a discount. I do the youngest first so the second pet discount is on the older cat!!
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Thanks didn't realise you get a discount if you add more cats to it.
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Well I cancelled my Tesco policy but before I got more insurance Chilli went missing and now I'm emigrating. Just got a letter from Petplan for free cover with the micro chipping. As he will be here for longer than me I though I may as well get a policy set up for this year so he's covered before he gets to me in NZ. I cannot believe how extortionate the policies are! Axa and Petplan were £20 odd per month. For one 7 month old cat. I realise I live in London but my last policy for Chilli was £11.
Do we think I should just go for one of the lesser policies as he will be here less than a year anyway so won't need the ongoing treatment policy past the first year if he does have a condition?
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I think I posted in this thread before to say how pleased I was with the Axa policies that I took out on my cats after reading some reviews here last year. Well I'm even more pleased now. I've just had the first annual renewals through and the price has actually gone down. That never happened when we were with Direct Line who we changed from because we got poor cover compared to Axa and the Direct Line policy was actually more expensive. I do get the multi cat discount so that helps but am really pleased about this.
I did make a claim on Dino's policy this year so will just be interested to see what his renewal comes in at.
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Excellent - ny renewals come through next month so be interesting to see what they say as made no claims!
925 Dancer - you were quoted over £20 for one cat? Really?
I just took out cover for Nina with Axa and she is a 5 month old pedigree kitten and they are only taking just over £7 a month with AXA - I do have multi cat discount but not that much!!! I have never heard such a high quote - maybe try it again as maybe there was an error!
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Without reading through all posts, does anyone know if it's cheaper if a cat is an indoor cat? As when I got a quote for Jameson with AXA they said £11. Which is a lot.
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no cheaper sorry
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Don't think so hun, goes on the age of the cat apart from anything else.
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I pay between approx £5 and £6 a month for each of my cats. They range from 3 to 6 in age. I do live in a fairly rural area so guess that has some impact on the cost.
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Age and postcode are main factors