Purrs In Our Hearts - Cat Forum UK
Cat General => General Cat Chat => Topic started by: Feline Costumier on November 14, 2008, 15:45:41 PM
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My last order with them was severely delayed and they did keep me informed about it being new procedures with logistics or something. They sent me another email once they dispatched my order telling me I would get a discount on my next order due to the problem. I was happy enough with that.
Now I have just received another email, about a moonth later, telling me "a small surprise" will be arriving in the post! Again as an apology for the delay on my last order. Wonder what it is?
I have to say, I never have had a discount and a gift for a delayed order with any other company before.
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ooh I like surprises! bet Dave likes it more than you!
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Thats really good service you will have to tell us what it is when it arrives! Its nice to hear about good service its normally bad we hear about ;D
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ooh I like surprises! bet Dave likes it more than you!
I'm thinking so too, as if he's deprived :innocent:
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I just got that email too!
wonder what it is?
I am intrigued... will we get same thing? I get both dog and cat stuff from Zooplus
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We got the email to :shocked:
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Early Christmas for lots of furries then!
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I got this too, but with my penchant for starting emails when there is already one on the same topic I didn't want to risk it :evillaugh:
I bet they send the item to my old address, even though I sent them three emails to inform them I was moving when we waited nearly a month for our cat trees.
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Why does everyone except me get discounts and vouchers from zooplus following complaints :( I had crap service from them and when they eventually responded they refunded me the cost of the food that hadn't turned up but no additional discount or vouchers or anything :'(
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Oh havent you had an email then?
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Oh havent you had an email then?
:no: :'(
My last order was for over £100 too.
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Iv got 6 free almo nature, they sent them instead of 6 animonda carny and i will be getting a refund for the carny when they can get their finger out to check they do actually have my payment, its left my bank acc :tired:
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I don't think zooplus like me :( :'(
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I don't think zooplus like me :( :'(
I didn't complain, maybe that's the key ;)
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Has anyone received their little surprise yet? I ask because I got home to a card from parcelforce saying they had tried to deliver a parcel. It can't be my purrs calendar as I dont think that wil be here yet and doubt that would be parcelforce (would it?) and I haven't ordered anything else from anywhere. So am now wondering whether they have sent me a small surprise too and just sent the email to a diff address or something.
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Purrs Calendars come really fast so if its 24 hrs since you ordered it , anything is possible ;D
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But would they come by parcelforce? I ordered in on sunday but haven't had a despatch email yet.
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Not by parcel force no :rofl: :rofl: :rofl:
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the card is from parcelforce (would rather be overkill for a calendar!) and the :censored:'s have left it at a post office for me to collect. Dont know when I'm going to be able to collect it. No idea what size it is either.
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Cant you ask them to redeliver?
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But redeliver when? I'm never in! ;D The annoying thing is I could actually collect it tomorrow morning as I'm off work and due at the hairdressers at 11.15 and the post office is not far from there. But then I'd have to carry whatever it is to the hairdressers and then from there to work via public transport and walking.
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I haven't had mine yet, I had a Parcel Force card the other day, got quite excited as I thought it might be either my passport with my visa or my Zooplus gift. It was neither, it was a laptop bag I ordered, they left it at a Post Office too, had to get Patrick in work to run me down just in case it was Zooplus and heavey :tired:
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not even a card from Parcelforce yet :(
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ooooooooo i wonder what is might be! can't believe I'm excited I'm not even getting one!
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just thought... don't Zooplus use DHL and GLS....
I am confuzzled
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TBH Zooplus seem to have sorted themselves out - I placed an order on Sunday night and received it yesterday. I always tick the DHL box on the order form (cheeky boogers cgarge £1 now) and if I am not home they always leave with a neighbour.
I think that GLS subcontract out to ParcelForce :-:
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I think that GLS subcontract out to ParcelForce :-:
That's right. GLS are parcelforce at this end. Just thought of something else it might be. I partake in a secret santa gift exchange on another board and although it's early for that, some people have received theirs already. If it's that, it may well be from overseas so most people try to post early. Quite excited now about what it might be!
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I got my gift! All the way from Germany too I think. Don't want to give too much away as I want everyone elses to be a surprise too but lets just say Dave isn't so impressed but I rather like it!
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ooh
me wants mine!
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I got a card today too, thought it was a super quick ebay delivery but maybe not :oolala: :oolala:
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Don't think that's your gift, it fitted through the letter box ;)
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:doh: :doh: we do have quite a slim box...
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curse my slow slow postman
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Shall I be mean and take a picture of the box.......................
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you do and I will send Mabel and her death glare over
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I'm sorry but the meany in me has taken over...............
(http://i268.photobucket.com/albums/jj35/925dancer/Photo13.jpg)
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Or current postman would be as dim to put that the wrong way in and go um it doesnt fit, im being positive :P
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death glare one
(http://i141.photobucket.com/albums/r49/CityKittyFish/animals/PIC00212.jpg)
death glare two
(http://i141.photobucket.com/albums/r49/CityKittyFish/animals/mabel.jpg)
I hope you feel chastised
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:-: :evillaugh:
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oooo come on I wanna know what you got!!
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Is it here yet lol dying to know what it is ;D
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I hope it's not a naff calendar or a cat dish :evillaugh:
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I'm not telling till other people get theirs :sneaky:
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i can't wait that long!! :shify: PM PM PM!! :evillaugh:
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I think the postal service has eaten mine
does it come regular mail or Parcel Force?
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Regular mail from what I could tell but it's from Germany.
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Well?
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Has nobody else got their gift yet?
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I wish they'd hurry up, I'm dying to know what it is :rofl:
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YAAAAAY
mine got here today
anyone else expecting one that hasn't arrived yet?
if not will let Dancer do the reveal
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*taps foot*
I'm still waiting to find out what the freebie was...and indeed if you all got the same thing :evillaugh:
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I'd forgotten all about this! It was two bags of fruity herbal tea (loose leaf) and two crystalised sugar stirrer things, Quite a nice gift I though. ;D Dave did not agree :evillaugh:
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sadly one cotains cinnimon which I hate, the other is gorgious though
Indy adores the scent of them... better than catnip he says