Purrs In Our Hearts - Cat Forum UK

Cat General => General Cat Chat => Topic started by: Mark on April 17, 2008, 18:34:56 PM

Title: Drinkwell Platinum - 2 motors burned out in under a year?
Post by: Mark on April 17, 2008, 18:34:56 PM: When I got it, the plug socket was damaged so they sent another one. It came complete with motor which I put away "just in case" - the first one stopped working. It had gone below the line and was running dry. I replaced it with the spare a few months ago and the same thing has happened :Crazy:

The old standard one was running for 3 years and still worked when I binned it. It ran low loads of times but the motor was fine. They are slightly different motors. Anyone else had this problem? - The problem with such a big tank is you can forget about it.

I only realised when kylie knocked the lid off - she is sitting by it waiting for the water to come out :(

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Title: Re: Drinkwell Platinum - 2 motors burned out in under a year?
Post by: sheryl on April 17, 2008, 20:47:11 PM: I havnt had a problem with the motors Mark but the resevoir/tank at the back of mine keeps going green, I clean it out regularly but within a couple of days the green is back - the water isnt green just the plastic. I was hoping that I could just buy the resevoir on its own but cant find one anywhere
Title: Re: Drinkwell Platinum - 2 motors burned out in under a year?
Post by: Mark on April 17, 2008, 21:20:39 PM: Mine hasn't turned green - I use bottled water. I don't know if that makes any difference?
Title: Re: Drinkwell Platinum - 2 motors burned out in under a year?
Post by: sheryl on April 17, 2008, 21:36:29 PM: We use bottle water too, it might be because it gets sunlight on it for quite a bit of the day.
Title: Re: Drinkwell Platinum - 2 motors burned out in under a year?
Post by: cat man do on April 17, 2008, 21:39:06 PM: I have 3 with no problems.

Use filtered water in them.
Title: Re: Drinkwell Platinum - 2 motors burned out in under a year?
Post by: Mark on April 17, 2008, 21:47:23 PM: Quote from: sheryl on April 17, 2008, 21:36:29 PM
We use bottle water too, it might be because it gets sunlight on it for quite a bit of the day.

My is in our lower ground floor - no sunlight :evillaugh:
Title: Re: Drinkwell Platinum - 2 motors burned out in under a year?
Post by: Mark on April 22, 2008, 14:25:02 PM: I emailed VetUK yesterday and a replacement came today. The motor is running but it isn't pushing the water up the tube into the bit where the water pours out :Crazy:

I noticed there is a small piece of black plastic that doesn't seem to go anywhere - -please can someone advise?

I don't remember it from the last time I replaced the motor :Crazy:

I am sick of this thing >:(

Apart from the gushing noise, the basic one was much better >:(
Title: Re: Drinkwell Platinum - 2 motors burned out in under a year?
Post by: Mark on April 22, 2008, 14:53:24 PM: Found the manual on their website ;D - and that the "spare" part fits inside the motor. I fully expect it to break down very shortly :tired: