Author Topic: mango's at the specialist  (Read 10801 times)

Offline COSMIC CREEPERS

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Re: mango's at the specialist
« Reply #14 on: September 13, 2007, 20:08:20 PM »
 :'( :'( :'(
they agreed that mango needs a nose job as she has no nostrils and i showed them that if you pull down undernearth her nostrils that she can breath

they said that they could not do operation untill they had done the tests

she said that my vet had not sent her the results of test and he promised me that he would fax them that morn

i really cant see the point in any tests if we cant afford the treatment but then they might actually find something

i asked if they could just do the face xray but she said it might be asthma or broncitus and they need to do the lung wash as it might not have shown up on the last one they were doing the blood tests today and then the other things in the morn

do you think i should ring and say do the xray of face first and then if it shows polips or mass in trahea that it has saved on some money

i feel unreasonable

also i love mango very much but we do have a young family . ian works all hours in the week and i work nights at weekend and we have no extra money
« Last Edit: September 13, 2007, 20:10:30 PM by COSMIC CREEPERS »

Offline Susanne (urbantigers)

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Re: mango's at the specialist
« Reply #13 on: September 13, 2007, 20:00:29 PM »
Regardless of the cost, it sounds like they have been very condescending towards you.  Too late now I guess after all the hassle you've been through to get this far, but I'd have recommended you take your custom elsewhere.  You have a right to have everything explained to you properly and for them to treat you with more respect than that.  It's often a compromise between what they'd like to do and what we can afford, but when tests have already been run I'd have thought they'd see the sense in not repeating them.  I don't have savings either so would be in the same position as you if the situation arose, as I imagine would most people.
« Last Edit: September 13, 2007, 20:03:11 PM by Susanne (urbantigers) »

Offline CurlyCatz

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Re: mango's at the specialist
« Reply #12 on: September 13, 2007, 19:58:58 PM »
Hey sasha dont feel bad about not having savings, your have a young family for f sake, we'd be in exactly the same situation as you guys and thats the honest truth.

Do you think your hubby would phone them for you ?

Offline COSMIC CREEPERS

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Re: mango's at the specialist
« Reply #11 on: September 13, 2007, 19:56:58 PM »
she is insured lynn we are with pet plan and she is on life long which meens she can have 4000 a yr renewed every march , the vet has spenta grand on tests and steriods and antibiotics from march to now and thats why we have 3000 left till next march
we have paid the excess again today and it will cost 100 in petrol

we havnt got any savings to put to any treatment

 :sick: they just looked at me like i was a piece of poo when i said we couldnt afford anymore that 3000 on insurance

thats why we got insurance cause we havnt any spare money and to cover the 3 cats is 30 quid a month and i only feed them good food and worm and flea every month

Offline CurlyCatz

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Re: mango's at the specialist
« Reply #10 on: September 13, 2007, 19:54:19 PM »
crap sash, were they done today or are being done tomorrow ?  They really have to reach a comprimise with the owners and you MUST be happy with what you have agreed to.  

Are you sure the insurance wont exclude the illness after this year is up ??

I really am not sitting happy with this to be honest.

Yes i understand that now susanne, i didnt think she was insured to start with and the 3k was sasha savings.  This is a really bad situation imo, I can see the money running out before treatment and will mango survive till march as shes getting so bad ?  Sasha i would be considering phoning the vets tonight or as soon as they are open to discuss this further.
« Last Edit: September 13, 2007, 19:56:21 PM by lynn »

Offline Susanne (urbantigers)

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Re: mango's at the specialist
« Reply #9 on: September 13, 2007, 19:53:22 PM »
Is mango insured ? or why are you having to pay 3k sasha ?

Lynn - I think it's becaue the insurance has already paid out a lot for Mango's problems so there's not a lot left in the pot for further treatment until the policy renews.  Is that right, Sasha?

Offline CurlyCatz

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Re: mango's at the specialist
« Reply #8 on: September 13, 2007, 19:51:27 PM »
Is mango insured ? or why are you having to pay 3k sasha ?

Offline COSMIC CREEPERS

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Re: mango's at the specialist
« Reply #7 on: September 13, 2007, 19:50:55 PM »
lynn i said no but they wouldnt have it , mango was struggling to breath  :'( and there was 2 of them and they were very insistant about repeating the tests and not kind with it . They mentioned it could be a form of cancer but said it was unlikely as she has been like this from been young

i told them that at 1600 plus vat that we will have no money to fix prob and that then we will have to wait untill march when the policy renews at 4000 for the nose job
she said that we cant leave her till march so i said dont repeate test then but she said theyhad to


Offline Michelle (furbabystar)

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Re: mango's at the specialist
« Reply #6 on: September 13, 2007, 19:49:18 PM »
That doesnt make sense !!
Why repeat everything that has been done ?
and why £1900 ?
When Issey had her Op at the specialist it actually cost LESS than the Op she had done at my vets !!!! (i hassen to add i dont use that vet anymore - money grabbing  :censored:)

Well fingers crossed that Mango's problem gets sorted -
Let us know the outcome

Big kiss to Mango XX

Offline Susanne (urbantigers)

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Re: mango's at the specialist
« Reply #5 on: September 13, 2007, 19:48:10 PM »
I agree with Lynn.  If tests have already been done I don't see the need to repeat them.  Have they done the tests yet?  When are they scheduled for?  Can you speak to them on the phone and get them to go through every test and explain why they need to repeat that test and can't just look at the results from the tests that your vet did?  Tbh they don't sound terribly caring.  Did your vet recommend these specialists?  I can understand them wanting to do tests to exclude various possibilities before they go ahead and do the nose op but it sounds like they're going over the top with them.   Even with insurance, there's not a bottomless pit of money.

Offline CurlyCatz

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Re: mango's at the specialist
« Reply #4 on: September 13, 2007, 19:42:14 PM »
Oh sasha i would put my foot down and say NO to the repeated tests, esp the lung wash and faeces sample.  Mangos symtoms arent like a cancer type problem and from all your descriptions and previous vets visits.  I totally understand the need for ruling out EVERYTHING before any invasive treatment or surgery but i just wouldnt be giving them 2k for that tests if they have already been done.  Things like repeat xrays i feel are totally understandable but it sounds like they are just gonna run up all your money before they even start to fix the problem.

Offline Mark

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Re: mango's at the specialist
« Reply #3 on: September 13, 2007, 19:41:09 PM »
Hopefully you can get it (or some of it) on the insurance?

I don't know the ins & outs but it doesn't sound right expecting you to pay all that money to repeat tests.
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Offline lucy

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Re: mango's at the specialist
« Reply #2 on: September 13, 2007, 19:35:15 PM »
What an exhausting and stressful day. I do hope they can find an answer for her.

Offline COSMIC CREEPERS

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mango's at the specialist
« Reply #1 on: September 13, 2007, 19:31:51 PM »
well we went today and the round trip took nearly 9 hours  :tired:
we went all the way there as our vet said that although there was one nearer that it would be a little cheaper
RUBBISH !!!!!!!!!!!!
mango was ill today so they saw how bad she gets luckily
they have said that they will repeat all the test our vet did 2 month ago . i dont agree with this and told them so as we only have max 3000 to spend
she is going to have blood test. lung wash and xrays and fecal sample to check for tumers growths infection this is all going to cost 1900 plus vat  :doh: and she has already had this done to no avail !!!!!
the specialist agreed that she does need a nose job to open nostrils and she will have to have this after they have made sure there is no other probs (  fair enough but i think they should just do the face and tracha xray as im sure it is her face and this has not yet been done

i told them that we only have 3000 untill march and she looked at me like i was been unreasonable  >:(
i love mango very much and have traveled far to get help for her and feel i have left her the other side of the country and felt there attitude was very rude

the specialist is going to ring me tomorrow after all her tests to inform me of what they have found , although if they have found something it doesnt leave lot for treatment and we will not beable to afford the nose job untill march now
the thing that has annoyed me is that all these test at the vets came to about 500 so why are they 18000 plus vat there ?

I do hope we get some answers from these investigations but i cant see how we will
i feel so depleated and tird

 


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