Purrs In Our Hearts - Cat Forum UK

Fundraising For Cat Rescue => Purrs Fundraising -Previous Events => Purrs Fundraising, Purrs' Registered Cat Rescues => Purrs 2010 Christmas Auction for Ron's Lost Cats Brighton => Topic started by: Sam (Fussy_Furball) on November 21, 2010, 17:57:41 PM

Title: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on November 21, 2010, 17:57:41 PM: 1 x 2.5 kg of Acana Grasslands (rrp £16.99)

Contains: 65% Premium Animal Ingredients
35% Regional Fruits & Vegetables
0% Grain

Evolved as carnivores, Mother Nature adapted cats to thrive on a diet of rich and varied animal proteins and fats - not carbohydrates and grains. Grain-free ACANA Grasslands features a diversity of premium meats (65%) including raw free-range Alberta lamb, grain-fed Canadian duck, fresh eggs from local prairie farms and fresh fish caught-wild from our local lakes - all delivered FRESH never frozen and without preservatives

High-protein and low-carbohydrate, ACANA Grasslands promotes peak conditioning in cats of all breeds and ages.

ACANA Grasslands is formulated to meet nutritional levels established by the AAFCO cat food nutrient profiles for all life stages

Starting price £4

P&P - FREE
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Den on November 21, 2010, 18:05:11 PM: £5
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on November 21, 2010, 18:05:33 PM: £5.99
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Den on November 21, 2010, 18:20:12 PM: £6.99
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on November 21, 2010, 20:22:57 PM: £7.99
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Den on November 21, 2010, 20:25:22 PM: Baby boy needs to eat .....

£8.50
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on November 21, 2010, 20:37:05 PM: Quote from: Den on November 21, 2010, 20:25:22 PM
Baby boy needs to eat .....

£8.50

£8.99 so does Baby girl :evillaugh:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Gill (sneakiefeline) on November 21, 2010, 23:58:15 PM: :auction 2: :xmas 8:

Mark £8.99
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Susanne (urbantigers) on November 22, 2010, 12:24:18 PM: £9.25
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on November 22, 2010, 16:09:41 PM: £9.50 :gimme:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Den on November 22, 2010, 16:57:24 PM: £10 :Luv2:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on November 22, 2010, 18:44:32 PM: £10.10 :no no:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Den on November 22, 2010, 19:01:51 PM: £10.12 :naughty:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on November 22, 2010, 22:57:43 PM: £10.19 :P
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Gill (sneakiefeline) on November 23, 2010, 00:35:24 AM: :snowball1: :auction 2: :snowball1:

Mark

£10.19
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on November 24, 2010, 00:51:40 AM: :bump:

No Bids since Nov 22
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Susanne (urbantigers) on November 24, 2010, 07:58:34 AM: £10.25
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on November 24, 2010, 23:38:49 PM: :yesss: :auction 2: :yesss:

Susanne (UT) £10.25
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on November 26, 2010, 00:03:37 AM: brrrrrump
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Den on November 26, 2010, 10:36:55 AM: £10.27
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Susanne (urbantigers) on November 26, 2010, 12:06:48 PM: £10.30 :shify:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on November 26, 2010, 23:57:22 PM: :birth 2: :auction 2: :birth 2:

Susanne UT £10.30
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on November 27, 2010, 19:58:21 PM: £11
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on November 28, 2010, 00:42:25 AM: :xmas1: :auction 2: :xmas1:

Mark £11.00
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on November 29, 2010, 01:04:50 AM: Brrrrrrrrrrrrrrrrump
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Gill (sneakiefeline) on November 30, 2010, 00:42:49 AM: brrrrrumpy
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on November 30, 2010, 00:42:53 AM: brrrrrrrrrumpy
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Den on November 30, 2010, 11:39:34 AM: 11.01
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on November 30, 2010, 19:37:22 PM: £11.50 :nawty:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on December 01, 2010, 00:06:21 AM: :xmas5: :auction 2: :xmas5:

Mark £11.50
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Gill (sneakiefeline) on December 02, 2010, 00:27:01 AM: brrrrrrump
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on December 03, 2010, 00:32:47 AM: brrrrrrrrrrumpy!
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on December 06, 2010, 01:43:53 AM: :snowball1: :auction 2: :snowball1:

Mark £11.50
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: blackcat on December 06, 2010, 20:07:32 PM: :win bid:

:congrats: Mark . You’re the winner with a final bid of £11.50 including P & P.

Please see the thread “How to pay your auction money” click this link http://www.purrsinourhearts.co.uk/index.php/topic,35728.0.html

Please contact Sam (fussy Furball via email on their profile or by Private Message with the name of the item/s you have won and your postal name and address you would like the item sent to.

The money must be paid and any cheques cleared before the item is sent from the auctioneer.

Please post on this thread once you have sent a payment and again when you have received the item. Thanks.

For the auctioneer

Thanks for auctioning the item and for covering the postage cost so more funds go to Lost Cats Brighton. :hug: :thanks:

It's the auctioneer’s responsibility to guarantee the auctioned item is posted to the winning bidder.

The winning bidder must pay the winning bid before you send off the auction item.
Please wait until Tan or Gill have posted in this thread confirmation that the winner has paid, before dispatching the item. Please obtain a proof of posting on dispatch.

Please will you post confirmation on this thread when you have posted the item to the winner. Thanks
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on December 06, 2010, 22:26:55 PM: Paid by paypal :)
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Gill (sneakiefeline) on December 08, 2010, 22:22:54 PM: Money received can be sent to winning bidder ;D
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Gill (sneakiefeline) on December 16, 2010, 17:14:06 PM: Have these been sent please
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on December 16, 2010, 23:20:59 PM: Been sent out this week.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Gill (sneakiefeline) on December 27, 2010, 14:25:29 PM: Has this arrived please
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on December 27, 2010, 19:54:00 PM: No sign of it yet :-:

3 weeks and counting since paid :shify:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on December 28, 2010, 20:33:07 PM: I will chase this up ...really sorry for the delay :'(
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on December 28, 2010, 20:36:57 PM: Quote from: Sam (Fussy_Furball) on December 28, 2010, 20:33:07 PM
I will chase this up ...really sorry for the delay :'(

Not your fault Sam :hug:

Alice said she is starving :evillaugh:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Feline Costumier on December 28, 2010, 21:07:29 PM: No sign of the one I won either, I've just put it down to the weather induced backlog and then holidays.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on December 29, 2010, 13:30:03 PM: Received an email from Bern Pet Foods. If nothing has been received by Thursday they will resend the items.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on December 29, 2010, 15:31:12 PM: Thanks Sam :briggin:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 04, 2011, 12:53:14 PM: Item will be resent today ... should be delivered on Thursday.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 04, 2011, 14:57:08 PM: Thanks Sam - so unless they have been spirited away, there is a good chance 2 bags will turn up - what will we do? :innocent: (you can bet your sweet ass that bag one will turn up tomorrow :evillaugh: )
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 04, 2011, 18:06:14 PM: I think we just stay quiet if that's the case Mark ;)
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 05, 2011, 08:42:16 AM: I will pass it on to the branch or another rescue if it does turn up ;D
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 07, 2011, 19:17:12 PM: I think Bern need to change their courier - I certainly wouldn't order food from them after this :evillaugh:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 08, 2011, 00:00:01 AM: :scared: lets hope something turns up tomorrow Mark. If not I will be sending yet another email on Monday ... this is really bad press for them and I will be pointing this out!
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Feline Costumier on January 08, 2011, 08:51:00 AM: Not as kibble in sight here either :shify:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 10, 2011, 15:30:19 PM: I have given up expecting it now and certainly on Bern as a potential cat food supplier.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Feline Costumier on January 10, 2011, 15:48:19 PM: You and me both Mark :tired: Even if the puds love it I won't be ordering from them.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 10, 2011, 16:32:01 PM: Really sorry about this guys ... I do feel responsible. I have sent Karen another email today pointing out it has now been nearly a month that you have been waiting and are not happy. i have asked for the tracking numbers.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Feline Costumier on January 10, 2011, 16:39:52 PM: It's not your fault at all Sam so please don't shoulder any of the guilt! :hug:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 10, 2011, 19:02:23 PM: Quote from: Feline Costumier on January 10, 2011, 16:39:52 PM
It's not your fault at all Sam so please don't shoulder any of the guilt! :hug:

Agreed :hug: - I could understand a delay at the beginning because of the weather but I have had plenty of other courier deliveries since. I know some couriers have a budget service but even that only takes about 3 days. I really don't believe it was sent either time.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 10, 2011, 20:45:56 PM: I'm beginning to think the same Mark ... but if you haven't received anything within the next 3 days I will be ringing burns and speaking to the MD.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 11, 2011, 14:21:45 PM: I ordered a dirt-devil mains hand vac from Amazon on Sunday night (in an attempt to vacuum without upsetting cats :evillaugh: ) and it was sent on their free supersaver delivery. Just received it :-:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 12, 2011, 10:43:13 AM: Food has arrived!

It was only sent yesterday. I would like to say how pleased I am, but......

[spoiler]IT IS DOG FOOD :shify: :rofl:[/spoiler]
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Liz on January 12, 2011, 10:46:29 AM: This could only happen to you Mark :rofl:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 12, 2011, 10:47:55 AM: Quote from: Liz on January 12, 2011, 10:46:29 AM
This could only happen to you Mark :rofl:

:-[

But true :evillaugh:

I wonder what Shona got :evillaugh:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Feline Costumier on January 12, 2011, 10:48:14 AM: :evillaugh: I wonder if mine has tried to be delivered today then, I shall wait with baited breath for what's inside the package.................. :shify:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 12, 2011, 10:51:01 AM: It's lucky I even noticed as the design is very busy and the bit that says dog food is quite small. It may have been the silhouette of a dog that gave the game away :evillaugh:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Liz on January 12, 2011, 10:53:28 AM: Can't wait for my cat litter then :rofl:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 12, 2011, 10:55:42 AM: Quote from: Liz on January 12, 2011, 10:53:28 AM
Can't wait for my cat litter then :rofl:

Maybe pigs ears?. Well it seems that is what they have made of the whole business :evillaugh:

I know the stuff was donated so mustn't be too harsh. :shy:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 12, 2011, 13:08:45 PM: OMG ..... DOG FOOD!!!!! Oh Mark I'm so sorry. Do you want me to complain? I think I will wait and see what everyone else gets and then send a message to Karen. As you say it was a donation ... but even so tou wouldn't have bid on DOG food. >:(
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 12, 2011, 14:25:17 PM: Worse case scenario is someone might have fed it exclusively to their cat and starved them of taurine etc.

tbh, dog food is totally useless to me. :-:

I agree it's best to wait and see what others get :Crazy:

Thanks Sam :hug:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Gill (sneakiefeline) on January 12, 2011, 16:27:15 PM: This is really not good enough cos you and everyone else bid money in good faith and Bern have just made a shambles of this.

I am also sorry that this is making so much extra work for you Sam.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 14, 2011, 12:27:19 PM: just sent this email to Bern:

Hi Karen,

Me again LOL. Just to update you on the auction items. Both the winners of the CAT food have received parcels ... however both of them have received DOG food which is of no use to them whatsoever as neither owns or knows a dog.

The cat litter has still not been delivered and the auction winner has asked me to pass on her Mobile number in order that the courier can give her a call if they are experiencing difficulty in finding her house: 0781xxxxxxx

We really appreciate Bern Pet Foods supporting our charity auction, however the palaver involved in actually getting the items and then the auction winners receiving the incorrect items has soured their experience and potentially damaged the good namme of Purrs in our Hearts and Berns Pet Food.

Yours sincerely

Sam Stiling

Marketing Manager

Purrs in our Hearts
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Gill (sneakiefeline) on January 14, 2011, 12:28:39 PM: Leaving this thread open too
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 14, 2011, 12:48:27 PM: Had an out of office reply from Bern. Karen will be back in on Monday 17th. :-:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 17, 2011, 11:51:57 AM: message received from Karen today:

Hi Sam

The original deliveries are lost! Sent out when it snowed / Christmas time and caused lots of problems, we are still having deliveries turning up.

I have been off sick and my colleague has been using your old email address trying to contact you as the lady below address was incomplete and the courier company couldn’t deliver.

I will send some vouchers to the auction winners as an apology for the problems. I am so sorry it all has gone badly wrong.

Kind regards

Karen Rodger
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 17, 2011, 12:12:37 PM: Thanks Sam,

I will probably save the voucher to put in next year's auction :evillaugh:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 17, 2011, 15:34:25 PM: I would check that they don't have an expiry date Mark. The Chudleys vouchers that I won expire June 2011.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 17, 2011, 17:01:39 PM: They probably expired in December 2010 :rofl:
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 18, 2011, 16:46:29 PM: Just wondering what they are doing about the dog food? :shify:

I'm certainly not paying to post it back. They can collect it or I will pass it on to someone with a dog.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 18, 2011, 17:15:19 PM: It's yours Mark ... pass it onto a DOG.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Mark on January 19, 2011, 10:47:48 AM: Thanks Sam :)

Some cat food arrived today ;D (sent yesterday)

Probably better than a voucher as it means I don't have to deal with them ever again :evillaugh:

My brother will appreciate the dog food - long story I won't go into here.
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Sam (Fussy_Furball) on January 19, 2011, 11:40:27 AM: Excellent news Mark .. thanks
Title: Re: 1 x 2.5kg Acana Cat Food - kindly donated by Bern Pet Foods
Post by: Gill (sneakiefeline) on January 19, 2011, 13:12:59 PM: Great ;D locked