Purrs In Our Hearts - Cat Forum UK

Cat General => Best Bargains and Prices on Cats Stuff => Topic started by: Helena on December 14, 2017, 17:01:45 PM

Title: odd emails
Post by: Helena on December 14, 2017, 17:01:45 PM

I've had 3  odd emails saying they're from Purrs but they don't have any content - see attachment.

Should I worry?

Title: Re: odd emails
Post by: Tan on December 14, 2017, 17:14:21 PM

Dear Helen
Thank you for your post.

Many many apologies for the emails this morning.
We had a few customers using Hotmail email addresses who were not getting order update emails and we made a booboo which sent the test emails to everybody.
I’m really sorry for that, we will make sure it doesn’t happen again.

Sending my best
Tanya
Purrs

Title: Re: odd emails
Post by: CarolM (Wendolene) on December 14, 2017, 17:14:21 PM

I don't know the answer to your wuestion but I've had 2 today from Purrs (not the shop).  The subject line is Test and the content has says testing from Chaptan website

Title: Re: odd emails
Post by: Sue P (Paddysmum) on December 14, 2017, 17:27:13 PM

Me too.  Glad they were legit as I responded without thinking to the first one.  :shy:

Title: Re: odd emails
Post by: Helena on December 15, 2017, 08:31:30 AM

Quote from: Tan on December 14, 2017, 17:14:21 PM

Dear Helen
Thank you for your post.

Many many apologies for the emails this morning.
We had a few customers using Hotmail email addresses who were not getting order update emails and we made a booboo which sent the test emails to everybody.
I’m really sorry for that, we will make sure it doesn’t happen again.

Sending my best
Tanya
Purrs

Thanks for your explanation, Tanya. One of the emails was from an account that had been hacked on Monday so I was worried that somehow they'd got the Purrs email,